Privacy Policy
COMING IN HOT
PRIVACY POLICY
Last Updated: October 30, 2025
At Coming in Hot, Inc., maintaining the trust of our online users is of the utmost importance to
us. We have developed this Privacy Policy (the “Policy”) to show our commitment to fair
information practices and the protection of our users’ privacy, and to explain how we collect,
process, use and share information about our users. This Policy applies to our company
website, www.cominginhotstudio.com , and to all other websites that are owned or operated by
Coming in Hot, Inc., or its subsidiaries (referred to collectively herein as “Coming in Hot”, “us”,
“we” or “our”) and that have this Policy posted (collectively, the “Site” or “Sites”).
Please review this Policy carefully and use the information herein to make informed choices.
Feel free to contact us at hello@cominginhotstudio.com if you have any concerns or questions
about our privacy practices. By accessing the sites, registering for an account, or making a
purchase from us, you are agreeing to all of the terms set forth in this Policy.
If you do not agree to this Policy, do not use the Sites, purchase our products, interact
with us, or give us any information. Your continued use of the Sites and/or of our
services means that you agree to this Policy.
1. NOTICE CONCERNING CHILDREN
The Sites are not specifically directed at or intended for children under the age of 13, and
Coming in Hot does not knowingly collect personal information via the Sites from anyone under
13. Any user that believes that Coming in Hot has in its database the personal information of a
child under the age of 13 should contact us at hello@cominginhotstudio.com , so that, if
necessary, we can remove the applicable information.
2. WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depend on how you interact with us and
our products and services. When we use the term “personal information,” we mean information
that identifies, relates to, describes, is reasonably capable of being associated with, or could
reasonably be linked, directly or indirectly, to an individual. It does not include aggregated or
identified information that is maintained in a form that is not reasonably capable of being
associated with or linked to an individual.
When we collect any information that does not identify you as a specific natural person, such
information may not be deemed personal information under applicable law; such information,
unless otherwise prohibited by law, may be used and disclosed for any purpose. Similarly, if
applicable law requires that we treat non-personal information as personal information, we will
use and disclose this information as personal information in accordance with this Policy.
Basic Identifying Information. This may include your full name, postal and billing address,
email address, phone number, date of birth, account name, signature, username, social media
handle, or other similar identifiers.
Government-Issued Identifiers. This may include your driver’s license number or other similar
government identifier.
Device Information and Other Unique Identifiers. This may include device identifier, internet
protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique
identifiers.
Internet or Other Network Activity. This may include browsing or search history and
information regarding your interactions with our websites, mobile applications, emails, or
advertisements.
Geolocation Data. This may include information that permits us to determine your location,
such as if you manually provide location information or enable your mobile device to send us
precise location information.
Payment Information. Including credit or debit card numbers.
Demographic Data. This may include age, gender, race, ethnicity, estimated income, and
household information, some of which may include characteristics of protected classifications
under state or federal law.
User Content. This may include your communications with us and any other content you
provide (such as social media profiles, photographs, images, videos, survey responses,
comments, product reviews, testimonials, and other content).
Audio and Visual Information. This may include photographs, images, videos, and recordings
of your voice (such as when we record customer service calls for quality assurance).
Inferences. Inferences drawn from or created based on any of the information identified above.
Job Applicant Information. Including professional or employment-related information (such as
education and employment history) and any other information you provide in connection with
applying and interviewing for employment with us. If we retain you as an employee, this may
include, among other things, your Social Security number or taxpayer ID.
Sensitive Personal Information. We only collect sensitive personal information, as defined in
the applicable U.S. state privacy laws, with your consent. This may include information you
voluntarily provide on waiver forms, such as medical conditions or physical limitations relevant
to participation in exercise classes or other activities. We do not use sensitive personal
information to infer characteristics about you.
3. HOW WE COLLECT YOUR PERSONAL INFORMATION
We collect information about you in a range of ways, including the following:
Directly from You. We collect personal information you provide, such as when you make an
order; register for an account or create a profile; contact us; apply for a job; fill out any paper or
electronic forms; or sign up to receive emails, text messages, and/or postal mailings.
From Service Providers: We collect personal information from service providers, including
those that help with ordering and delivery services.
Using Online Tracking Technologies and Other Automatic Data Collection Technologies.
When you visit our website, open or click on emails we send you, or interact with our
advertisements, we or third parties we work with automatically collect certain information using
online tracking technologies such as pixels, web beacons, software developer kits, third-party
libraries, and cookies. For more information, please see “Cookies and Similar Online Tracking
Technologies” section below.
Through In-store and Other Offline Technologies. We record customer service calls and
maintain a transcript of chats for quality assurance. We also use Closed Circuit Television or
CCTV in our studios for safety, security, fraud, loss prevention, and operational purposes.
From Our Business Partners. We may obtain information from businesses that we have
partnered with, collaborate or work with. Additionally, if you have given us permission to store
your payment information, your credit card issuer may provide us with updated payment
information (including credit card number and expiration date) in connection with the credit card
issuer’s account updater service.
From Social Media Platforms and Networks. If you interact with us on social media or use
features, such as plugins, widgets, or other tools made available by social media platforms or
networks (including Instagram, Facebook, Twitter, Google, YouTube, and Pinterest) in
connection with our website, we collect information that you disclose to us, or that the social
media platforms disclose to us. For more information about the privacy practices of those social
media platforms, please review the privacy policies and settings of the social media platforms
and networks that you use.
From Other Sources. For example, we may obtain information about you from other sources,
such as data analytics providers, marketing or advertising service providers, fraud prevention
service providers, vendors that provide services on our behalf, or publicly available sources. We
may also create information based on our analysis of the information we have collected from
you.
Do Not Track. Coming in Hot understands that some users may have enabled a “do not track”
feature or other mechanism intended to provide consumers with a choice regarding the
collection of their personally identifiable information; however, consistent with our rights under
applicable law, our Sites may not support or respond to do-not-track requests or other signals
sent from a web browser.
4. ONLINE TRACKING TECHNOLOGY
We and our third–party partners and service providers (such as advertising and analytics
providers) use cookies and similar online tracking technology – including tags, pixels, web
beacons, software developer kits, and third–party libraries, (collectively, “online tracking
technologies”) to gather information when you interact with our website and email
communications. We use cookies and other online tracking technologies to help us maintain the
security of our websites and your account, prevent crashes, fix bugs, save your preferences,
and assist with basic site functions. You can manage or disable cookies through your browser
settings.
We also permit third parties and service providers to use online tracking technologies on our
website for analytics and advertising, including to help manage and display advertisements or to
tailor advertisements to your interests. The third parties and service providers may use their
technology to provide advertising about products and services tailored to your interests which
may appear either on our websites or on other websites.
To the extent these online tracking technologies are deemed to be a “sale” / “sharing” (which
includes targeted advertising, as defined under the applicable laws) under applicable U.S. state
laws, you may be able to opt-out of these online tracking technologies. Please see the section
titled YOUR LEGAL RIGHTS OVER YOUR PERSONAL INFORMATION for more information.
5. HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with our Site, the personal information we collect and the way in
which it is used may vary. We use the information we collect in order to best provide our
services. Where you have provided us with your personal information, we may use that
information in the following ways:
Providing Products and Services. We use your personal information to provide products and
services, such as to complete the transactions you request; to process your payments; to
provide you receipts; to send notifications to you related to your account and purchases; to
create, maintain, and otherwise manage your account or profile, including offering functionalities
such as easy checkout and the ability to save user preferences and transaction history.
Operate and Improve Site and Services. We use your personal information to operate,
maintain, and improve our sites, products, and services, including to collect amounts owed to us
and to identify and repair errors or problems; to respond to comments and questions and
provide customer service; and to send information including confirmations, invoices, technical
notices, updates, security alerts, and support and administrative messages.
Marketing and Promotions. We use your personal information to send marketing, advertising,
and promotional communications by email, text message, or postal mail (such as trend alerts,
promotions, new product launches, and event invitations); to show you advertisements for
products and services tailored to your interests on social media and other websites; and to
administer sweepstakes, contests, and other similar promotions.
Promote Security and Prevent Fraud. We use your personal information to detect,
investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal
activity, including fraudulent transactions; attempts to manipulate or violate our policies,
procedures, and terms and conditions; and security incidents.
Legal Obligations. We use your personal information to comply with our legal and regulatory
obligations, to establish or exercise our rights, and to defend against a legal claim.
6. Recruitment and Hiring. We use your personal information to make decisions about
recruitment and in anticipation of a contract of employment. DISCLOSURE OF
PERSONAL INFORMATION
We will not disclose your personal information to third parties except as follows:
We may share personal information with your consent. For example, you may consent to
our sharing of personal information with others for their own marketing uses. Those uses
will be subject to their privacy policies.
We may share personal information with third-party service providers that perform
services to support our core business functions, internal operations, and marketing.
Their use of your information is not governed by this privacy policy.
We may share personal information for legal, protection, and safety purposes, such as to
comply with laws; respond to lawful requests and legal processes; protect the rights and
property of Coming in Hot, our agents, customers, and others; and enforce our
agreements, policies, and terms of use.
If you submit a public review or feedback, we may (at our discretion) store and present
your review on our Sites. If you wish to remove your public review, please contact us at
hello@cominginhotstudio.com.
We may share information in an emergency. This includes protecting the safety of our
employees and agents, our customers, or any person.
Personal information is maintained on our servers or those of our service providers, and
is accessible by authorized employees, representatives, and agents as necessary for the
purposes described in this Policy.
We may share personal information with our affiliates, or when we do a business deal, or
negotiate a business deal, involving the sale or transfer of all or a part of our business or
assets. These deals can include any merger, financing, acquisition, or bankruptcy
transaction or proceeding.
For the avoidance of doubt, Coming in Hot may share personal information in additional
manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have
successfully rendered such data non-personal, non-identifiable and anonymous. We may
transfer, share or otherwise use non-personal and non-identifiable data at our sole discretion
and without the need for further approval.
7. THIRD PARTY LINKS
This Policy applies only to information we collect, process, and use through our Sites. This
Policy does not apply to information that we collect through other channels or any third-party
websites that you may be able to access from our Sites, which may have data collection and
use practices and policies that materially differ from those described in this Policy, or to any
services that may be offered by our business partners. We are not responsible for the content or privacy practices of any third-party sites.
8. HOW LONG WE STORE YOUR INFORMATION
We will keep your personal information while we are providing Services to you. Thereafter, we
will keep your personal information for as long as necessary to:
Respond to any questions, complaints or claims made by you or on your behalf;
Show that we treated you fairly; or
Comply with our legal obligations; resolve disputes; enforce our agreements; or protect
against fraudulent, deceptive, or illegal activity.
We will not retain your personal information for longer than necessary for the purposes set out
in this Policy. Different retention periods apply for different types of personal information. When
it is no longer necessary to retain your personal information, we will delete or anonymize it.
9. PROTECTION OF PERSONAL DATA
We have put in place reasonable measures and appropriate procedures for implementing these
policies and for safeguarding the personal data we collect. However, we cannot guarantee that
personal information we collect will never be disclosed in a manner inconsistent with this Policy.
We follow generally accepted standards to protect the personal information submitted to us,
both during transmission and once it is received.
For your convenience, our Site may include functionality that allows you to remain logged in so
that you do not have to re-enter your password each time you want to access your account. If
you choose to remain logged in, you should be aware that anyone with access to your device
will be able to access and make changes to your account and may be able to make purchases
through your account. For that reason, if you choose to remain logged in, we strongly
recommend that you take appropriate steps (such as enabling the “Passcode Lock” security
feature on your mobile device) to protect against unauthorized access to, and use, of your
account. Please also notify us as soon as possible if you suspect any unauthorized use of your
account or password.
10. YOUR LEGAL RIGHTS OVER YOUR PERSONAL INFORMATION
Consistent with applicable law, you may exercise the rights described in this section. Please
note that some of the rights may vary depending on your country, province, or state of
residence. The Right to Access, Correct or Delete Personal Information
Where allowed under applicable law, you may have the right to request access to and receive
details about the personal information we maintain about you and how we have processed it,
correct inaccuracies, get a copy of, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal information. However, we may not delete your data in the following situations:
• If you have any open or ongoing matter with our customer service or technical
support personnel; or
• When retention is required to comply with our legal obligations; resolve disputes;
enforce our agreements; or protect against fraudulent, deceptive, or illegal
activity.
To exercise any such rights applicable to you, please contact us at
hello@cominginhotstudio.com. Please note that we may charge a reasonable fee for multiple
requests in the same 12-month period, as permitted by law. We will respond to your request
within a reasonable timeframe in accordance with the applicable law.
The Right to Opt Out of Cookies and Sale/Sharing Using Online Tracking Technologies
Our use of online tracking technologies may be considered a “sale” / “sharing” under applicable
law. You can typically remove and reject cookies from our Sites with your browser settings.
Many browsers are set to accept cookies until you change your settings. Please note that
blocking cookies may not completely prevent how we share information with third parties such
as our advertising partners. Removing or rejecting cookies may affect your ability to use our
Sites.
Because there is no consistent industry understanding of how to respond to “Do Not Track”
signals, we do not alter our data collection and usage practices when we detect such a signal
from your browser.
You may be able to opt out of targeted advertising using the following:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-
ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: https://optout.aboutads.info/.
For more information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Identity Verification
For us to process some requests, we will need to verify your identity to confirm that the request
came from you. We may contact you by phone or email to verify your request. Depending on
your request, we will ask for information such as your name, an email address that you have
used with us, a phone number you have used with us, or other information to help us verify your
identity.
Authorized Agent
Depending on applicable law, you may be able to designate an authorized agent to submit a
request on your behalf to access or delete your personal information. To do so, you must: (1)
provide that authorized agent written and signed permission to submit such request; and (2)
verify your own identity directly with us. Please note, we may deny a request from an authorized
agent that does not submit proof that they have been authorized by you to act on your behalf.
11. MANAGING COMMUNICATION PREFERENCES
Email. You can stop receiving promotional emails at any time by clicking on the “unsubscribe”
link at the bottom of any promotional email that you receive from us.
Text Messages. You can opt-out of receiving text messages from us by replying “STOP” to the
text message you receive from us. Please note that this will only opt you out of the specific text
messaging program associated with that number.
In-App Push Notifications. You can stop receiving in-app push notifications by adjusting your
notification settings in the Coming in Hot Mobile App.
12. CONTACT INFORMATION
We welcome your comments or questions about this Policy. You may contact us at the following
addresses:
Coming in Hot Inc.
3207 Glendale Blvd.
Los Angeles, CA 90039
If you would like to make a complaint, please contact us by email or by mail using the details
provided above. If you are not satisfied with our response to your complaint, you have the right
to lodge your complaint with the relevant data protection authority.
13. CHANGES TO THIS POLICY
We reserve the right to revise this Policy from time to time (for example, to keep up with
changes in the law or to reflect changes in how we are doing business). We will post the date it
was last updated at the top of this Policy and provide additional notice to you if we make any
changes that materially affect your privacy rights.